Job Details
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HR Support Officer � Summary
Purpose:
Provide accurate and timely HR administrative support, acting as a first point of contact for HR and payroll queries, and supporting payroll processing.
Key Responsibilities:
- Manage HR queries via People Portal, email, and in person
- Support recruitment and onboarding (job adverts, shortlisting, checks, contracts)
- Maintain employee records and HR systems (starters, leavers, changes)
- Process payroll data and resolve payroll queries
- Administer employee benefits and HR policies
- Produce HR reports (e.g., absence, workforce data)
- Support HR projects, audits, and policy updates
- Provide admin support including note-taking in meetings and general HR tasks
Key Skills & Requirements:
- Strong organisation, attention to detail, and time management
- Good communication and customer service skills
- IT proficiency (MS Office and HR systems)
- Ability to manage confidential information
- Analytical and problem-solving skills
- Experience in admin (HR preferred)
- Knowledge of GDPR; HR/payroll knowledge desirable
- Educated to NVQ Level 3 (CIPD Level 3 desirable)
Other Details:
- No direct reports or budget responsibility
- Works closely with internal teams, payroll providers, and external partners
- Requires flexibility and ability to manage a fast-paced, changing workload
