Job Details
Purpose
To develop and deliver specialist support/advice as part of a team of Project Directors, Managers and Officers delivering the implementation of the Renters Rights Act.
- Provide advice and make recommendations based on up-to-date knowledge and analysis/ evaluation of information.
- Manage escalated or complex customer issues within the relevant area.
- Contribute to the development of service plans to meet strategic business goals.
- Research developments in relevant area. Collate process and analyse information / data. Translate outputs into advisory reports / documents / actions as appropriate.
- Provide project support in all areas as part of a team of Project Leads, Managers and Officers to achieve compliance with the Renters Rights Act
- Secure and provide accurate information for monitoring purposes on a regular basis and ensure that data management systems and project documentation are accurately and regularly updated.
Knowledge, Skills and Experience
- Experience and understanding of the Renters Rights Act and Homelessness Reduction Act 2017.
- Experience of project management, working to time, budget and quality in a large organisation.
- Experience of liaising with a range of internal and external partners.
- Experience of working with residents in diverse communities.
- Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy.
- Ability to set up and maintain appropriate filing systems.
- Ability to work as part of a team to deliver projects and programmes.
- Ability to develop effective working relationships with a broad range of internal and external partners.
- Good co-ordination and organisational skills and the ability to plan and manage workload with minimum supervision.
- Good written and verbal communication skills, presentation skills, IT skills, numeracy skills.
PAYE: £26.04 per hour
Part-time 22 hours
Apply
To apply for this job email your details to recruitment@carringtonblake.com.
