OR118214 – Outreach and Sustainment Officer – Housing

Job Details

Work Pattern: 36 per week,

PAYE Pay Rate: £23.25 per hour

Main Purpose:
To provide proactive outreach and support to people sleeping rough or at risk of homelessness, helping them access accommodation, housing, health and support services.

Typical Day:

  • Carry out outreach sessions across Waltham Forest.
  • Engage with people sleeping rough and build trusting relationships.
  • Assess housing, welfare and support needs.
  • Provide advice, referrals and practical support.
  • Help individuals access temporary, supported or independent accommodation.
  • Provide tenancy sustainment and move-on support.
  • Respond to reports of rough sleeping and safeguarding concerns.
  • Work with Council teams and partner agencies.

Key Skills:

  • Homelessness and rough sleeping experience.
  • Strong communication and engagement skills.
  • Experience supporting vulnerable people with complex needs.
  • Knowledge of housing and homelessness services.
  • Trauma-informed and person-centered approach.
  • Good case management and partnership-working skills.