OR118995 – Assistant Accommodation Officer – Housing

Job Details

Work Pattern: 37 hours per week

PAYE Pay Rate: £111.00 per day

Main Purpose of the Role

To provide administrative support to the Accommodation Team, maintaining accurate housing records, supporting tenancy sign-ups, monitoring void properties and assisting with rent recovery and resident enquiries.

Typical Day Overview

  • Updating housing systems, CRM databases and Excel spreadsheets.

  • Preparing tenancy paperwork and managing emails.

  • Tracking void properties and producing daily reports.

  • Logging repairs and supporting resident enquiries.

  • Assisting with rent recovery, filing and general administration.

Key Responsibilities / Requirements

  • Maintain accurate housing and property records.

  • Support tenancy sign-ups and void property monitoring.

  • Assist with rent and service charge recovery.

  • Manage inboxes, calendars and electronic filing.

  • Provide excellent customer service and handle confidential information appropriately.

Essential Qualifications

  • Strong IT skills, particularly Microsoft Excel and Outlook.

  • Previous administrative or housing support experience.

  • Good communication, organisation and attention to detail.