OR121259 – Maintenance Surveyor – Facilities & Environment

Job Details

Work Pattern: 2 days remote, 3 days in the office, 7.5 per day

PAYE Pay Rate: £26.74 per hour

Main Purpose of the Role

The Maintenance Surveyor will be responsible for managing and overseeing responsive repairs, maintenance and improvement works across the Council’s housing stock, including residential properties, communal areas, garages and void properties.

The role involves carrying out property inspections, diagnosing building defects, particularly damp and mould, preparing repair specifications, monitoring contractors and ensuring works are completed safely, on time and within budget.

The successful candidate will help maintain safe, compliant and high-quality housing standards while delivering an effective service to tenants and residents.

Typical Day Overview

  • Carry out property inspections to identify maintenance issues, structural defects, damp and mould.

  • Diagnose problems and recommend appropriate remedial works.

  • Prepare detailed specifications, reports and work orders for contractors.

  • Monitor contractors on site to ensure repairs are completed to the required standards.

  • Inspect void properties and ensure they meet the Council’s letting standards before being reoccupied.

  • Respond to tenant complaints, housing disrepair cases and maintenance enquiries.

  • Monitor repair costs, budgets, contractor performance and turnaround times.

  • Conduct health and safety inspections across housing estates.

  • Liaise with tenants, contractors, colleagues and senior management to resolve maintenance issues.

  • Ensure all works comply with relevant housing, building and health and safety legislation.

Key Skills and Responsibilities

Property Inspections & Building Maintenance

  • Experience carrying out property condition surveys and maintenance inspections.

  • Strong knowledge of domestic building construction and building defects.

  • Ability to identify and diagnose damp, mould, structural issues and disrepair.

  • Experience specifying appropriate remedial and repair works.

Responsive Repairs & Housing Maintenance

  • Manage responsive repairs across council housing, communal areas, garages and void properties.

  • Oversee planned and reactive maintenance programmes.

  • Ensure void properties are repaired to the required standards and completed within target timescales.

  • Manage aids and adaptations works where required.

Contractor & Project Management

  • Monitor external contractors and ensure work is completed to specification.

  • Carry out pre-inspections and post-inspections.

  • Manage work orders, specifications, variations and contractor performance.

  • Monitor budgets, costs, schedules of rates and value for money.

Damp, Mould & Housing Disrepair

  • Investigate and diagnose causes of damp and mould.

  • Use appropriate diagnostic equipment and prepare technical reports.

  • Manage housing disrepair inspections and recommend remedial solutions.

  • Understand housing legislation and the Council’s statutory responsibilities.

Health & Safety & Compliance

  • Undertake estate health and safety inspections.

  • Ensure compliance with HHSRS and relevant housing legislation.

  • Understand fire safety, asbestos, gas, electrical and structural safety requirements.

  • Ensure works comply with relevant building regulations and health and safety standards.

Communication & Customer Service

  • Deal professionally with tenants, leaseholders and residents.

  • Handle complaints and respond to customer enquiries.

  • Liaise with contractors, internal departments and senior management.

  • Produce clear technical reports, specifications and correspondence.

Essential Qualifications

  • Current recognised professional accreditation with RICS or CIOB.

  • Building-related qualification to a minimum of HNC/HND level.

  • CSRT (Certified Surveyor in Remedial Treatment) qualification.

 Essential Experience and Requirements

  • Proven experience as a Maintenance Surveyor, Building Surveyor or Housing Surveyor.

  • Strong experience in social housing maintenance and responsive repairs.

  • Proven experience diagnosing damp and mould and specifying remedial works.

  • Experience carrying out property inspections, including structural, disrepair and health and safety inspections.

  • Experience managing and monitoring external contractors.

  • Good understanding of housing repairs, construction methods and building technology.

  • Knowledge of HHSRS, housing legislation and landlord statutory obligations.

  • Experience preparing technical reports, specifications and schedules of work.

  • Experience managing budgets, costs and contractor performance.

  • Good customer service and stakeholder management skills.

  • Ability to manage a busy workload and prioritise inspections effectively.

Additional Requirements:

  • Full, clean UK driving licence.

  • Access to a vehicle, as travel throughout the borough is required.

  • Ability to access scaffolding and climb ladders.

  • Confident using IT systems and responsive maintenance software.