| Lancashire County Council’s Payroll team provides services for more than 45,000 employees in public sector organisations across the North West, including over 500 schools and academies. The team are proactive in providing best advice to customers, interpreting legislative and policy changes and delivering a highly responsive service built on best of breed technology. The primary purpose of the role is to control and develop the payroll systems, running processes and all related technical processes to provide a high quality, accurate and timely function for a range of clients and in accordance with their statutory, legislative and contractual obligations. Accountabilities/Responsibilities – appropriate for this post:
1. To schedule, generate and administer payroll system routines for all customers and produce associated output and reports for third parties.
2. Provide support regarding the reconciliation of payroll expenditure including PAYE, NIC and Pension Contributions.
3. Assist in the investigation and reporting of complaints and queries, providing for effective solutions to issues, escalating where necessary.
4. Provide technical support and expertise on complex payroll and pension matters and systems to all officers of LCC and its customers.
5. Provide input to project plans and estimations of resource requirements, completing project work within cost, time and to the required quality.
6. Provide technical support on the payroll implications of service developments, new legislation, local and corporate initiatives, and to challenge and influence discussions in order to ensure effective decision making.
7. Produce accurate, meaningful and timely management information covering a range of payroll functions.
8. To assist with the development and co-ordination of testing and implementation of technological solutions to support new legislation and business objectives. 9. Proactively engage with appropriate internal and external user groups, ICT teams, key stakeholders and third parties.
10. Participate in the development of user communication and training materials and deliver user training as appropriate.
11. Provide effective staff training and development focusing on quality standards and outputs
12. To lead the continuous review of processes and procedures within the service to ensure effective and efficient service delivery, in line with LCC standards and quality frameworks.
13. Ensure data verification, cleansing and housekeeping are undertaken to maintain data integrity and consistency.
14. Ensure compliance with service level agreements and KPIs.
16. Ensure the application of, and adherence to all contractual and statutory legislation governing payroll and pensions.
17. Adhere to LCC data protection policies and procedures.
18. Build and maintain effective working relationships with customers and colleagues
. 19. Represent the County Council at meetings when required.
*Candidate MUST have the ability to calculate overpayments from gross to net* The right candidate should have: 4 GCSE’s or equivalent (A-C) including Maths and English Experience of working in a service delivery/customer focused environment Use of IT, and Management Information Systems in particular, in supporting processes including management information Experience of working independently with relevant specialised systems/software Experience of working to Key Performance Indicators and deadlines Experience of working within a Payroll environment Good numeracy and literacy skills and proficiency in IT packages and systems (e.g. Microsoft Office) Ability to communicate clearly and concisely with customers and colleagues both orally and in writing Ability to prioritise workload to meet required timescales and levels of accuracy, with minimal supervision and excellent administrative and organizational skills Understand the significance of data integrity in business processing and ability to work consistently within frameworks and procedures
Rate offered – £250 per day |
