Job Details
LCC require 2 x Senior Web Officers
This is a Grade 8 role
Hours per week 37
This is a hybrid role working from County Hall, Preston as and when needed
Start date is 1/12/24
The role will be reviewed on 31/5/25
Interviews to take place 20/11/24
We are looking for a web content specialist with excellent writing skills, a strong understanding of creating accessible digital content, and experience with a content management system such as Umbraco.
As part of our project to develop Lancashire County Council’s website, you will work directly with a range of services across the authority to provide professional expertise and support, ensuring delivery of effective communications for the authority. As an experienced practitioner and technical specialist you will work within a team of professionals, deploying the full range of digital tactics and activities to a high standard. You will be responsible for reviewing and updating content to meet the high standards we expect from our digital presence before publishing the updates using our Umbraco CMS.
Scope of the work
The post holder will need to apply judgment and analysis to identify solutions to a variety of web projects. They will work with colleagues to deliver a range of projects and will act as the web representative on various matrix groups that are brought together by the service area they are supporting. The role will also involve working with more senior members of staff and as the lead contact on specific projects.
They will work directly with a range of services across the authority to provide professional expertise and support, ensuring delivery of effective communications for the authority via a range of web channels. They will use their initiative to proactively question and challenge decisions and identify potential problems where appropriate. They will be responsible for briefing staff at all levels and councillors on project activity.
The post holder will support the development of the corporate website and intranet to assist in delivering services and messages to relevant audiences.
They will work as a technical specialist and experienced practitioner within a team of professionals, deploying the full range of digital tactics and activities to a high standard.
Skills, Knowledge and Experience
All the following requirements are essential unless otherwise indicated by *
Recognised vocational or professional qualification plus broad experience in the area of expertise. May be working towards a professional qualification or be of graduate entry level with sound practical experience.
Up to date detailed knowledge of the practical application of specialised web communication processes, techniques, working systems, equipment and IT software, plus an awareness of council policies and services related to the role.
Detailed knowledge and experience of website/intranet usability, user experience, and user insight.
Continuous learning and improvement in web and digital skills/techniques.
Knowledge of the accessibility, usability and indexing of templates.
Knowledge of managing the information architecture process.
Have the ability to influence the behaviour of others through effective relationship building and technical or professional expertise.
Be self-motivated and delivery focused, with a track record of getting things done and achieving communications impact.
Have excellent judgement skills and be confident in dealing with a wide range of internal and external stakeholders.
Knowledge of web and digital best practice, emerging technologies and standards.
Organisation and project management skills.
Excellent writing skills – including editing, copy writing and proofing.
Umbrella hourly rate –
