Job Details
| Main Accountabilities | |
| 1. | Establishing a network of new accommodation providers by engaging with existing and prospective landlords and letting agents. |
| 2. | Inspecting and procuring suitable properties to meet business needs and demands efficiently. Conducting thorough property inspections to ensure compliance with standards and regulations under the Housing Act. |
| 3. | Promoting uptake of our Rent Guarantee Scheme and to organise and manage a landlord forum to increase participation of landlords accessing the scheme. |
| 4. | Provide housing management support to all properties under the Rent Guarantee Scheme. This will include regular inspections and taking out enforcement action were required. |
| 5. | Coordinating property viewings and managing the sign-up process including tenancies, compliance, landlord payments and incentives. |
| 6. | Working with the Temporary Accommodation Scheme Manager to facilitate timely signups for temporary accommodation placements and providing cover to support various functions of the temporary accommodation service |
| 7. | Fulfil ad-hoc duties and tasks as assigned by the Council, demonstrating flexibility and adaptability to cover additional responsibilities and maintain seamless operations across different functions and initiatives. |
| Person Specification Essential Desirable | ||
| Education/Qualifications | Educated to GCSE grade C or above in Maths and English (or equivalent)
Relevant qualification, or equivalent experience in a Housing-related subject or job role |
Professional membership of CIH |
| Experience | Experience of providing housing advice and assistance
Experience completing property viewings and inspections Experience of muti-agency working
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Experience of working with households to prevent or relieve homelessness
Experience of working with households with complex needs Previous experience of working in a frontline housing service Experience of investigating Part 7 Homelessness Applications and making Section 184 decisions Experiencing of developing Personalized Housing Plans |
| Skills/Knowledge | Good IT skills including officer software such as Microsoft Word, Outlook, PowerPoint and Excel
Ability to write legal notifications and decision letters Ability to complete financial assessments Ability to extract and assess important information Ability to make constructive enquiry Good understanding of the range of housing options available to households in the borough and an awareness of how to access these options Good understanding of housing law, landlord and tenants’ rights and responsibilities, Social Housing Allocations, Prevention of Eviction Act, Domestic Abuse Act, Children’s Act Good working knowledge of welfare benefits including Housing Benefit, Universal Credit and Local Allowance rules and exemptions.
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Good knowledge of Homelessness legislation including the Housing Act 1996, the Homelessness Reduction Act 2017 and other relevant legislation
Ability to use Housing Jigsaw and NEC systems. |
| Behaviours/Attributes | Good oral and written communication skills and ability to adapt communication styles for different client groups
Being able to work independently, planning and organising own time The ability to empathise with others, understand their problems and perspectives. |
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