RQ1710819 (JS) – Parking Enforcement Manager

Job Details

Responsible to the Parking Services Manager for the management and control of staff undertaking work in relation to On/Off-Street Parking Enforcement, and ensuring that service specifications are met and that the requirements of traffic regulations are fulfilled within the Borough.

1. To be responsible for the detailed leadership and management of staff undertaking Parking Enforcement duties. This will entail the appropriate allocation and organisation / reorganisation of resources as require to meet the ongoing needs of RBG / Service.

2. To assist with the financial management of the service working with the Parking Services Manager in budget planning and monitoring to ensure that targets are met, and to implement corrective action where necessary.

3. To monitor the level of Penalty Charge Notices issued to ensure that standards and outputs are maintained and to make regular reports on performance to the Parking Services Manager.

4. To determine the training needs of all staff and to plan, organise and deliver a training schedule to meet both individual and service needs. Ensuring that all training is to service standards

5. To comply with all administrative, financial and personnel policies, systems and procedures established within the directorate.

6. To use, manage and update the use of, computerised systems ensuring that the preparation and input of data is in accordance with agreed procedures.

7. To prepare reports and attend meetings as required, including statistical data of service performance trends, monthly compliance, and overall performance and projections for the overall enforcement service.

8. To develop and propose strategies and to co-ordinate direct service and work plans in relation to Enforcement Activities, and to work in conjunction with other sections, departments and external agencies, etc.

9. To carry out all duties with due regard to the provisions of Health and Safety regulations and legislation, the Council’s Equal Opportunities policies and Quality Management initiatives and the New Technology Agreement.

10. Experience in managing beat deployment and staff rotas to meet the enforceable hours