RQ1729162 – Health Business Centre Advisor

Job Details

Pay: PAYE £13.05 per hour 
Working Pattern: 37 hours per week, Monday–Friday
Location: Community Health Business Centre, Ipswich, IP4 4ER
Working Arrangement: Hybrid working (Thursdays and Fridays mandatory office attendance)
Additional Requirements: Extra office attendance may be required during onboarding/training period
Duration: 6 months

Role Overview

This is a fast-paced, corporate-facing administrative role supporting internal teams across a large service (approximately 500 staff).

You will play a key role in ensuring smooth day-to-day operations by coordinating administrative processes, managing systems, and keeping workstreams organised, accurate, and on track.

Key Responsibilities

• Coordinate a wide range of administrative activities across multiple services
• Manage shared inboxes, respond to queries, and chase actions via phone and email
• Organise diaries, room bookings, and internal scheduling
• Support 29 Family Hubs with logistics including room setup, catering, and event planning
• Coordinate operational requirements such as PAT testing, vehicle checks, IT servicing, and general facilities tasks
• Process purchase orders, pay invoices, and maintain accurate records
• Produce basic reports and extract data from internal systems
• Use Microsoft Word, Excel, and Outlook daily to support service delivery
• Provide business support to both clinical and non-clinical teams

What We’re Looking For

• Strong background in administration or business support roles
• High proficiency in Microsoft Office (especially Word and Excel)
• Excellent organisational skills with the ability to manage multiple priorities in a busy environment
• Confident communicator, comfortable handling phone calls and chasing stakeholders
• Strong attention to detail and high levels of data accuracy
• Experience managing inboxes and coordinating workloads effectively
• Ability to work independently as well as part of a team
• Experience using SystmOne (desirable)