RQ1738942 – Senior Data & Reporting Analyst

Job Details

Overview of your role

The post holder will exploit data to deliver interactive reporting, analytics, forecasting, predictive analytics and modelling for Adult Services. This will provide information and narrative allowing for strategic decision making to be made utilising reliable and assured information now and in the future.

The post holder will engage with a range of stakeholders, services and teams across the Council and external including the senior leadership team, managers and partners to influence and inform them on the use of data and provision of information.

Another focus of the role is supporting the delivery of intelligence for transformation and improvement programmes, including the Adult Services front door transformation and forecasting and demand modelling. The post holder will also support preparations for CQC inspections and peer reviews.

Who will your manager be and what will you be responsible for?

You will be:

• reporting to a BI Lead who is in turn responsible for your health and safety, training and development.
• expected to lead and/or contribute to a range of projects and build relations with both internal and external partners in order achieve specified outcomes but will not have direct authority over those involved.
• Responsible for preparing responses in line with Shropshire Council’s corporate processes and national/regulatory/statutory processes (e.g. complaints, MP enquiries, Information Governance requests, customer enquiries, media enquiries, HR staff investigations etc..). These responses should be in line with the quality and timescale expectations set out within Shropshire Council’s published procedures and/or case allocation emails and discussions.
• Responsible for completing within expected timescales all mandatory corporate and role specific training. Training requirements will be detailed in your corporate induction and Personal Development Plan (PDP). Courses are accessed via the council Learning Management System via the Intranet.

What will you be doing?

• Develop intelligence from available data to inform and challenge the design/redesign of Adult services and the confirmation of outcomes for delivery or commissioning.
• Provide data and intelligence to support the improvement, transformation and reform programmes of work for Adult Services, specifically the Adult front door transformation programme.
• Participate in meetings with managers and senior managers offering expert guidance.
• Support the delivery of corporate performance monitoring, in line with the The Shropshire Plan Performance Management Framework.
• Work collaboratively with the wider team to deliver projects.
• Work with partner organisations to deliver commissioned work.
• Lead on the development of interactive reporting and analysis to support the needs of the business
• Automate where possible the delivery of reporting and statutory returns to enable efficiencies and up to date information to be available
• Enable self-service reporting to a wide audience both internal and external
• Understand and document line of business application data sources.
• Empower data owners to properly undertake the responsibilities of their role to safeguard council data and meet legislative requirements.
• Actively support the business to identify data quality issues and implement monitoring processes, through the Data Quality Strategy
• Support and inform the development of plans for improving business intelligence including standards and procedures.
• Create and maintain high quality data mapping and matching information.
• Support the business to identify, manipulate and reuse data sets for reporting and analysis.
• Carry out qualitative or transformative activities on council data sets.
• Keep up to date with current technological advances in data and business intelligence and tool sets used.

The above duties are an illustrative outline and are not an exhaustive list. You will be expected to become involved in a range of work to enable the service to respond effectively to the changing requirements of the Council and changes affecting the workforce.

What we expect of you

You will:

• adopt a customer focused approach when delivering your service, ensuring engagement with service users and maintenance of an appropriate personal profile,
• act as an advocate for your service and work collaboratively with colleagues across the whole Council to meet the needs of the people of Shropshire,
• meet individual, service and personal development targets agreed through the Personal Development Review Process, learn from experience and are committed to continuous improvement individually and as an employee of the Council,
• work with colleagues to meet your team’s key performance indicators, support a culture of team working and ensure the team functions successfully in support of the Council’s corporate and service objectives.
• meet the behaviours and competencies adopted by the Council in the way in which they achieve their objectives and carry out their work.
• A priority for the Council is the protection of vulnerable people, ensuring they are able to live as independently as possible. The post-holder will promote and engage with Council’s responsibility to safeguard the welfare of children, young people and adults, and protect their right to be safe from harm.