RQ1775454 – Community Safety Assistant

Main Purpose of the Role

To provide administrative, organisational and project support to the Community Safety Team and North Worcestershire Community Safety Partnership (NWCSP). The role helps coordinate community safety projects, meetings and partner activity while maintaining accurate records, financial information and communications.

Typical Day Overview

• Managing emails, calls, enquiries and team mailboxes.
• Organising meetings, appointments and team calendars.
• Preparing meeting papers, sending invitations and taking minutes.
• Updating databases, records, spreadsheets and filing systems.
• Supporting community safety projects and coordinating partner activity.
• Raising purchase orders, processing invoices and maintaining financial records.
• Updating website/intranet content and assisting with newsletters, leaflets and other publicity.
• Processing referrals and communicating with commissioned services.
• Working with colleagues, partners, customers and Elected Members across Bromsgrove and Redditch.

Key Skills & Responsibilities

• Administrative & office support
• Minute taking & meeting coordination
• Project and partnership coordination
• Customer service & stakeholder communication
• Financial administration – POs, invoices and basic budget records
• Data management & statistical reporting
• Microsoft Office – Outlook, Word, Excel and Teams
• Website/intranet content management
• Confidential information & GDPR
• Ability to manage multiple priorities and tight deadlines

Essential Qualifications & Requirements

• 5 GCSEs at Grade C/4 or above, including English and Maths, or equivalent.
• Experience in an administrative/project support environment.
• Experience of minute taking and organising meetings.
• Experience with financial/budgetary administration.
• Experience managing records, data and information.
• Good IT skills, particularly Microsoft Outlook, Word, Excel and Teams.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to travel between Bromsgrove and Redditch.
• Willingness to undertake occasional evening/weekend work.
• Understanding of confidentiality, GDPR and data protection.