Secretary to Head of Service

Job Details

Wrexham County Borough Council are looking for an Secretary to Head of Service to be the first point of contact and manage communication between schools/wider WCBC colleagues and the department, and to co-ordinate busy diaries. The post holder will be required to produce detailed, high quality minutes of meetings, and fast and accurate keyboard skills are a necessity.


1. Provide a word processing / typing resource to the 3 Head of Service in Education.

2. Create letters, emails, PowerPoint presentations as required.

3. Research and collate information for the Head of Service (in order to meet deadlines for reports), deal with complaints etc.

4. Assess and prioritise work according to deadlines for reports.

5. Arrange meetings and prepare and assemble associated papers.

6. Attend meetings and take (verbatim) notes as required.

7. Utilise email and internet facilities, as appropriate to the particular task.

8. Maintain the Head of Service’s diary and make appointments.

9. Handle incoming telephone calls and queries promptly and courteously.

10. Monitor Head of Service’s e-mails and ensuring items requiring urgent reply are prioritised etc.

11. Maintain an effective filing system.

12. Open departmental incoming mail and distribute as appropriate.

13. Act as central point of contact for the department providing information and, as far as practicable, dealing with the issue / query concerned.

14. Ensure visitors receive appropriate hospitality.

15. Ensure confidentiality is adhered to at all times. 16. Carry out any other clerical / administrative tasks as may be reasonably required.