SEND Casework Officer – EK

Job Details

SEND Casework Officer / SEND Casework Assistant

Job Purpose

We are seeking an organised and detail-oriented SEND Casework Officer to provide administrative and casework support to SEND Case Officers managing Education, Health and Care (EHC) assessments and reviews. You will help ensure statutory processes are completed within legislative timescales, maintain accurate records and liaise with families and professionals to support children and young people with Special Educational Needs and Disabilities (SEND).

Key Responsibilities

  • Provide administrative and casework support for Education, Health and Care (EHC) assessments and reviews.
  • Coordinate statutory SEND processes, ensuring deadlines are met in line with legislation.
  • Assist with processing requests for Education, Health and Care Needs Assessments.
  • Support the preparation, drafting and issuing of Education, Health and Care Plans (EHCPs).
  • Monitor statutory deadlines and maintain accurate case records on council case management systems.
  • Liaise with parents, carers, schools, educational settings, health professionals, social care teams and partner agencies.
  • Request, collect and monitor professional advice and assessment reports.
  • Check that all required documentation is complete and accurate before progressing assessments and reviews.
  • Support SEND Case Officers to ensure cases progress efficiently and families receive timely updates.

Essential Skills and Experience

  • Experience in administration, casework or a similar support role.
  • Strong organisational skills and the ability to manage deadlines and competing priorities.
  • Excellent written and verbal communication skills.
  • Experience maintaining accurate records and handling confidential information.
  • Ability to liaise professionally with a range of stakeholders.
  • Good IT skills, including Microsoft Office and database or case management systems.
  • A strong attention to detail and the ability to work effectively within a busy team.

Desirable Experience

  • Previous experience working within a local authority SEND, education or children’s services team.
  • Knowledge of Education, Health and Care Plans (EHCPs) and the EHC assessment and review process.
  • Understanding of SEND legislation and statutory timescales.

Ideal Candidate

The ideal candidate will be an organised administrator or caseworker who can manage deadlines, maintain accurate records and communicate effectively with families and professionals. Previous local authority SEND experience would be advantageous, particularly experience supporting EHC assessments, annual reviews and EHCP documentation.