Senior Operational Support Officer

Job Details

Tower Hamlets Council has an exciting opportunity as an agency Senior Operational Support Officer (SOSO) to join the ‘Young Tower Hamlets’ youth service.

The Senior Operational Support Officer provides direct line management, oversight and support to a team of Operational Support Officers as well as working collaboratively with the leadership and management team and operational staff to ensure the day-to-day running of the service is delivered smoothly.

The key tasks associated with this role is primarily administrative, supporting the Deputy Head of Service and managers with all aspects of operational business activity. This includes:

– Line management of the Operational Support Officers including undertaking one-to-one supervision, delegation of tasks and efficiently manage the team’s workload.

– Coordination, delegation and oversight of a range of meetings (e.g. preparing agendas, meeting invitations, relevant documentation, taking minutes and circulation of papers).

– Coordination, delegation and oversight for the health and safety of buildings in collaboration with the youth service and relevant colleagues including corporate health and safety & facilities management. Tasks include maintaining health and safety action plan, co-ordinating fire/incident tests and general building management.

– Coordination, delegation and oversight of finances and procurement activity (e.g. procurement tasks, requesting purchase orders, monitoring submission of invoices, placing orders and specification development etc).

– Oversee and support with the co-ordination of recruitment and on-boarding of the workforce.

– Other tasks as required to support operational need.

The successful candidate will have the following skills:

– Strong leadership skills.
– Good communication skills (written and verbal) as well as producing good quality written information with attention to detail.
– Well-developed problem-solving skills and ability to work on own initiative.
– Team player.

The candidate will be required to work on-site.

Umbrella rate : £30.81