Job Details

Senior Practitioner – Integrated Triage & Assessment

Location: Aberaeron, Ceredigion
Employer: Ceredigion County Council
Grade: Grade 11
Working Arrangement: Hybrid and remote working negotiable

About the Role

Ceredigion County Council is seeking an experienced Senior Practitioner – Integrated Triage & Assessment to support its Adult Social Care team. This is an excellent opportunity for a qualified Social Worker to provide professional leadership, support colleagues and help ensure adults receive timely, appropriate and person-centred care.

Working within a fast-paced, multidisciplinary environment, you will support the Team Manager with daily service operations, referral management, safeguarding enquiries and complex assessments. You will promote strengths-based practice, effective risk management and positive outcomes for individuals.

Key Responsibilities

• Provide professional guidance and support to Social Workers and other team members.
• Oversee referrals, triage activity and assessment processes to ensure timely responses.
• Support safeguarding adults enquiries and provide guidance on complex cases.
• Undertake case reviews and contribute to quality assurance and service improvement.
• Support workload management, referral prioritisation and effective decision-making.
• Promote strengths-based practice, effective care planning and risk management.
• Work collaboratively with health professionals, community services and partner agencies.
• Provide supervision, coaching and mentoring to colleagues where required.
• Ensure compliance with relevant legislation, policies and professional standards.
• Support the Team Manager and deputise when required.

Essential Requirements

• Degree or equivalent qualification in Social Work.
• Current registration with Social Care Wales.
• Significant post-qualifying experience in Adult Social Care.
• Experience supporting, guiding or supervising colleagues.
• Strong knowledge of adult safeguarding and relevant legislation, including the Social Services and Well-being (Wales) Act 2014 and Mental Capacity Act 2005.
• Experience of multi-agency working and partnership collaboration.
• Ability to undertake risk assessments and make sound, defensible professional decisions.
• Excellent communication, organisational and case management skills.

Desirable Experience

• Experience within an Integrated Triage, Front Door or Assessment Team.
• Previous experience in a Senior Practitioner, Advanced Practitioner or supervisory role.
• Knowledge of Continuing Healthcare.
• Experience of case auditing, quality assurance and service improvement.
• Experience mentoring colleagues or supporting staff development.
• Familiarity with Welsh social care systems and digital case management platforms.

The Ideal Candidate

You will be an experienced and confident Social Worker with strong professional judgement, leadership skills and a commitment to high-quality Adult Social Care. You will be comfortable managing competing priorities, supporting colleagues with complex cases and working collaboratively with partner agencies to achieve positive outcomes.

If you have the relevant Adult Social Care experience and are looking for an opportunity to take on a senior practice role, we would welcome your application.