Service Charge Officer

Job Details

Officers work across two specialist teams which are responsible for calculating and invoicing
service charges and for undertaking section 20 leaseholder consultation:
 The Service Charge Calculations Team (led by the Service Charge Calculations Manager)
calculate and invoice annual service charges (including building insurance and ground
rent), shared ownership rent and other leasehold recharges across a residential and
commercial portfolio.
 The Consultation & Major Works Invoicing (led by a Project Manager) consult residential
leaseholders about major works and qualifying long-term agreements. They also
calculate and invoice major works service charges.
Staff are arranged in teams for line management purposes but the managers work
collaboratively to ensure that calculation, invoicing and consultation projects are sufficiently
resourced so there will be an element of matrix-management.
Umbrella rate – £26.96