Service Desk Analyst

Job Details

Ensuring effective IT services are delivered to all council users, internal and external. Role Context: The role is part of a support team with collective responsibility for delivery of excellent services to customers. The role holder will prioritise workload to ensure that the overall objectives of the service are achieved before those of any individual. A large part of the role is desk-based with shared responsibility for providing continuous cover for the service. Part of the role will involve working with customers face-to-face, in the IT department or at customer locations.

Pay : £221.08 per day umbrella pay