Job Details
Purpose
To contribute to the effective operational management of the Legal Services team in order to deliver a high quality and cost-effective legal service.
Accountabilities
- Communicate effectively with internal and / or external customers/ service users. Act as point of contact for the service. Provide information and resolve problems, within scope of role, escalating to line manager as required.
- To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
- Organise and maintain records and documents using the appropriate council process / system.
- Create document, reports, correspondence from the information provided, using standard formats and software
- Database maintenance – access and update relevant databases and generate reports for management information
- Carry out all duties and responsibilities with reasonable care for the health and safety of self and others and report any potential hazards or unsafe practices to line manager.
- Act in accordance with all policies and procedures which apply to the job and understand the reasons for this.
Three to six months contract with view to extend or make permanent
